|1. Do You Have a Catalogue?|
|Answer: Yes. If you need it, please contact us. We also accept customers' design. If you could send me picture or samples, we will be very appriciate.|
|2. How Many Colors Do You Have?|
196 colors for satin & grosgrain ribbon, 63 colors are available for organza ribbon.
Colors can be customized, you just need offer us a Pantone color number.
|3. Can I Get a Color Card?|
|Yes, we have real color card, but if you need a real color card, you will be charged 20usd, it is refundable once you place an order to us.|
|4. What Size Do You Have?|
|Sizes are customized.|
|5. What about Samples ?|
Samples are free,you just need afford the shipping cost to your door. It will cost us 3 days to make a samples with materials in stock.
But if dyeing your own colors, it will cost us 7 days and customers will be charged 40usd/color as dyeing fee. Also it is refundable depending on the quantity of your confirmed order.
|6. What is the Mass Delivery Time?|
General 7-30 days after the payment or deposit,depending on the quantity of order.
But if you need your items in a rush, please contact us in advance.
|7. What’s the Payment Terms?|
|Paypal,T/T(30% deposit,70% balance payment before delivery),West Union|
|8. What’s the Delivery Method?|
|FedEx, UPS, DHL, EMS, TNT, China Post Air Mail, or by Sea|
|9. Do You Have Certification?|
|Our material have passed the Oeko-tex.|